Terms
and Privacy Policy

This privacy notice discloses the privacy practices for Redwood Capital. 

This privacy notice applies solely to information collected by this website. It will notify you of the following:

1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We collect information so that we can provide the best possible experience when you opt-in to our website.  Much of what you likely consider personal data is collected directly from you when you fill out a form or schedule a meeting.  

Your personal data includes information such as:

• Name

• Telephone Number

• Email Address

• Other data collected that could directly or indirectly identify you.

We will use your information to respond to you, regarding the reason you contacted us. We will not rent or sell your information with any third party outside of our organization.

Unless you ask us not to, we may contact you via email in the future to tell you about new investments or services, or changes to this privacy policy.

Our privacy policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.  If at any time you have questions about our practices or any of your rights described below, you may reach out to our team at operations@rwcapitalinvestments.com 

However, we also collect additional information when delivering our services to you to ensure necessary and optimal performance.  These methods of collection may not be as obvious to you, so we wanted to highlight and explain below a bit more about what these might be (as they vary from time to time) and how they work:

Account-related information is collected in association with your use of our services, such as forms you have filled out, emails you have been sent, web pages you have visited and customer service requests and notes or details explaining what you asked for and how we responded.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Data about Usage of Services is automatically collected when you use and interact with our website, including metadata, log files, cookie/device IDs and location information. This information includes specific data about your interactions with the features, content and links (including those of third-parties, such as social media plugins) contained within the website, Internet Protocol (IP) address, browser type and settings, the date and time the website was used, information about browser configuration and plugins, language preferences and cookie data, information about devices accessing the website, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data, and some of this data collected might be capable of and be used to approximate your location.

Website analytics.  We use multiple web analytics tools provided by service partners such as Google Analytics and Active Campaign to collect information about how you interact with our website, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools to improve our website and products. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (ex: Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside. Though information collected does not include personal data such as name, address, billing information, etc., the information collected is used and shared by these service providers in accordance with their individual privacy policies. You can control the technologies we use by managing your settings in your browser or third-party tools.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

To be in accordance with CAN-SPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by following the instructions at the bottom of each email or contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Personal Data Sharing

We respect your privacy and are committed to protecting your personal data. We do not share your personal data, including phone numbers, with third parties, affiliates, or partners without your explicit consent.

Consent to SMS Messaging

When you provide your phone number on our website, you are consenting to receive SMS messages from us. Consent is gathered through specific opt-in mechanisms where you must actively indicate your agreement to receive such communications.

Message and Data Rates

Please note that message and data rates may apply. You can opt out of SMS messaging at any time by sending the word “STOP” to the number from which you received messages. If you need more assistance, you can send the word “HELP” for additional information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at operations@rwcapitalinvestments.com